5 reasons Pepper Money is one of Australia's
most trusted non-bank lenders
Last updated: 18 October 2024 | Estimated read time: 4 Minutes
Strong financial performance, high customer ratings and industry recognition are just a few of the reasons you can trust us as your first-choice non-bank lender.
At Pepper Money we’re here to help everyday Aussies achieve their financial goals. But you don’t need to take our word for it. Since we first opened our doors in 2000, we’ve grown to become one of Australia’s largest non-bank lenders1, with 492,605 customers2 trusting us to help them with their financial goals.
Here are five reasons we’re one of the leading non-bank lenders.
1. Outstanding financial performance
When you take out a loan with us, you can feel confident that you’re working with one of the most experienced non-bank lenders in Australia. And we don’t just say that – we have the numbers to back it up. Our strong financial performance positions us as one of Australia’s largest listed non-bank lenders, with $19.3 billion in assets under management.
2. Multiple awards and industry recognition
We’re not the only ones out there tooting our horn. We’ve been widely recognised throughout the industry for our service, support and performance with numerous awards, including:
Non-Bank of the Year
Best Specialty Lender
Secured
Personal Loans Award
5-Star
Sustainable Programs
3. We’re big on giving back
And for us, that means supporting real-life Aussie communities. We’ve partnered with Wests Tigers since 2023 for the NRL and NRLW seasons, helping the coaches prepare their players and teams. This partnership underscores the shared values between Wests Tigers and Pepper Money: diversity, inclusion, teamwork, and cultural community involvement.
Previously we worked closely with one of the AFL’s oldest clubs, St Kilda Football Club, as their Principal Community Partner, as well as the West Sydney Wanders soccer team, the Illawarra Hawks basketball team, and many more.
But that’s not all. Our Pepper Giving program supports underserved members of our community. We assist the Women and Girls’ Emergency Centre (WAGEC) through volunteering and fundraising to help women and families build safer futures. Additionally, we collaborate with Lifeblood Australia, the World’s Greatest Shave, and many other charity partners. If our employees have a cause close to their hearts, they can apply for a financial contribution to the charity of their choice through our Pepper Giving ‘Small g’ Giving program.
4. We’re focused on helping everyday Aussies succeed
We believe everyday Aussies deserve a chance to achieve their financial dreams and we’re here to help make it happen. Our customer stories showcase the life-changing difference it can make when a lender says yes instead of no.
5. Customer reviews and ratings
Helping everyday Aussies succeed and providing great service are important to us – and our online reviews reflect this. Don’t just take our word for it. Our customer reviews on Trustpilot and Product Review speak for themselves.
We're here to help
With so many things going for us, it’s easy to see why we’re one of Australia’s biggest non-bank lenders. Our commitment to helping everyday Aussies achieve their financial goals while supporting communities and giving back has led to widespread industry recognition and exceptional customer satisfaction.
Want to know more about how we can help? Get in touch with a lending specialist.
Sources:
1 Half year Financial Statements - 30 June 2024. Closing Assets Under Management at period end 30 June 2024.
2 Half year Financial Statements - 30 June 2024. Cumulative number of customers to 30 June 2024.
Contributor | Sarah Pikardt, General Manager, Marketing and Brand
Sarah joined Pepper Money in 2011 and was appointed General Manager, Marketing and Brand in 2021. She leads the marketing function and strategic development of the brand in Australia and New Zealand, with a focus on improving customer experience. Read more.
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