Editorial Policy
About
Pepper Money
We were established in 2000 to help Australians achieve their financial dreams by providing flexible financial solutions that factor in the ups and downs of real life. Since then, we’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand.
Our editorial standards
At Pepper Money, we are committed to delivering high-quality, up-to-date, and transparent information to our customers, partners and other stakeholders. Our editorial standards ensure that all content reflects our mission, values and complies with regulatory standards.
All content is fact-checked and regularly updated by subject matter experts to ensure its factually correct and up-to-date. Our internal compliance team regularly audits the content for regulatory and legal issues to ensure it is factually correct.
Our content is designed to empower our customers with knowledge to make informed financial decisions. We adhere to the highest ethical standards, providing unbiased information without any conflicts of interest.
Our content complies with all applicable laws and regulations, including but not limited to the Australian Securities and Investments Commission (ASIC) guidelines and the National Consumer Credit Protection Act (NCCP).
Content is created by our dedicated team of writers in conjunction with financial experts and contributors. It undergoes a rigorous approval process involving multiple levels of review to ensure it meets our editorial standards.
Customer engagement and feedback
We value the voice of our community and encourage feedback on our content. This helps us to continuously improve the content we share. You can read the experiences of our real-life customers on our reviews page.
Think we're doing a great job? We'd love it if you could share your experience with a quick review on Trustpilot or Product Review. On the other hand, if you have a concern, complaint, or any other feedback at all - then please let us know. We’re here to help and would love to hear from you.
About our
website content
The information provided on this website is factual information only and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice, you should consult a licensed financial or tax adviser. All of our website content is regularly reviewed by relevant teams across the business and by our compliance team to ensure information is factual and adheres to relevant financial regulation.
Applications for financial products are subject to credit assessment, eligibility criteria, and lending limits. Terms, conditions, fees, and charges apply.
Copyright notice
©Pepper Money Limited ABN 55 094 317 665; AFSL and Australian Credit Licence 286655 (“Pepper”). All rights reserved. Pepper is the servicer of home loans provided by Pepper Finance Corporation Limited ABN 51 094 317 647.
Pepper Asset Finance Pty Limited ACN 165 183 317 Australian Credit Licence 458899 is the credit provider for asset finance loans.
Pepper Money Personal Loans is a brand of Pepper Money Limited. Credit is provided by Now Finance Group Pty Ltd, Australian Credit Licence Number 425142 as agent for NF Finco 2 Pty Limited ACN 164 213 030. Personal information for Pepper Money Personal Loans is collected, used and disclosed in accordance with Pepper Money’s Privacy Policy & the credit provider’s Privacy Policy.
Contributors
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Andrew Gamble
Head of Sales – Asset Finance
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Anthony Moir
Treasurer
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Barry Saoud
General Manager, Mortgages and Commercial Lending
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Dianne Wassouf
Head of Customer Solutions
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Matthew Tinker
Chief Service Officer
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Neil Culkin
Head of Credit and Settlements - Mortgages and Personal Loans
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Sarah Pikardt
General Manager, Marketing and Brand
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Therese McGrath
Chief Financial Officer
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Steven Meek
Chief Information Officer
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Vase Marcevska
Head of Direct Sales – Mortgages and Personal Loans
