Customer Story - Josef
Estimated read time: 1 Minute
Here are experiences of our real-life customers
Life can throw unexpected challenges that can make your dreams of buying a home feel unachievable.
Josef and his wife are a real-life example. They wanted to buy a home after moving to Australia – but their financial situation led to the banks saying no to their home loan application. That’s when they came to talk to us.
With determination and support, Josef and his family found a property, and their dream of buying a home became a reality1.
Looking to buy a home or refinance?
"Pepper Money, I feel like they shared their concern and experience, and then they made things happen. There’s more flexibility and consideration."
We got to know their situation in detail and the people behind the application. We looked beyond just credit scores and with the support of our flexible home loan options we found a way to make it work.
Josef: We've always wanted to have our own home ever since we moved into Australia. But we encountered financial hardships and then we found this really good property, exactly the place that we want.
You know, the big banks they won't even look at my application. Pepper Money was very helpful. They made things happen. Before I knew it, we were settling.
We made it through the help of Pepper Money so I'm ecstatic.
If the bank says no, give it the Pepper Money non-bank test
Explore your options with us
Want to calculate your borrowing power?
We have options for all sorts of situations
1All applications are subject to credit criteria. Terms, conditions, fees, and charges apply. Outcomes will vary depending on individual circumstances.
Information provided is factual information only, and is not intended to imply any recommendation about any financial product(s) or constitute tax advice. If you require financial or tax advice you should consult a licensed financial or tax adviser. Terms, conditions, fees and charges apply.
*An indicative interest rate and estimated repayments is not a formal approval for a loan and financial commitments must not be entered into based on it. It is not a suggestion or recommendation of any particular loan product. It is a guide only based on the limited information provided and the credit score obtained. The actual interest rate and fees will depend on the borrower’s circumstances and the information verified during the loan application assessment.
© Pepper Money Limited ABN 55 094 317 665; AFSL and Australian Credit Licence 286655 (“Pepper”). Pepper is the servicer of home loans
Contributor | Sarah Pikardt, General Manager, Marketing and Brand
Sarah joined Pepper Money in 2011 and was appointed General Manager, Marketing and Brand in 2021. She leads the marketing function and strategic development of the brand in Australia and New Zealand, with a focus on improving customer experience. Read more.
Our Product Reviews
What our customers think about us
